We want you to love your items โ but if something doesnโt work out, weโve got you covered with a flexible return policy!ย We gladly accept returns on unworn, unwashed items with tags still attached within 14 days of delivery.
Missed the deadline by a few days? Reach out โ we understand and will do our best to help!
โ Return Condition Requirements
All returns are inspected to keep things fair for everyone. Items will be denied (and sent back at your expense) if they show:
โข Perfume or smoke odor
โข Pet hair or visible blemishes
โข Signs of wear
๐ซ FINAL SALE ITEMS
The following items cannot be returned:
โข Mystery sale purchases
โข Items purchased with a coupon code ofย 30% off or more
โข Items purchased that earned cashback/loyalty credit
โข Any items marked FINAL SALE
๐ณ Refund Options
Eligible returns can choose:
- Store Credit
- Exchange of the same item to a different size/color
Please note:
โข Shipping charges (original and return) are non-refundable and the responsibility of the customer
โข Return shipping costs are the customerโs responsibility. Our system will provide a return label, the cost will simply be deducted from your refund for convenience.
๐ Start a Return
To start your return:
Please send us an email to pull3046@gmail.com. Returns must be initiated within 14 days of delivery and sent back within 5 business days of approval.ย
โณ Processing Time
Once your return arrives, please allow up toย 2 weeksย for processing.ย However, most are processed within a few days.ย
Be sure to keep your tracking information for your records!
๐ข Want to return in person? Come see us!
You can drop off your return at our warehouse:
MondayโThursday | 9amโ3pm
6252 Old Cherry Drive, Theodore, AL 36582
๐ Thank you for shopping with us โ weโre so grateful for our A&O fam!
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