We want you to love your items — but if something doesn’t work out, we’ve got you covered with a flexible return policy!  We gladly accept returns on unworn, unwashed items with tags still attached within 14 days of delivery.

Missed the deadline by a few days? Reach out — we understand and will do our best to help!

❌ Return Condition Requirements

All returns are inspected to keep things fair for everyone. Items will be denied (and sent back at your expense) if they show:

• Perfume or smoke odor
• Pet hair or visible blemishes
• Signs of wear

🚫 FINAL SALE ITEMS

The following items cannot be returned:
• Mystery sale purchases
• Items purchased with a coupon code of 30% off or more
• Items purchased that earned cashback/loyalty credit
• Any items marked FINAL SALE

💳 Refund Options

Eligible returns can choose:

• Store Credit
• Exchange of the same item to a different size/color

Please note:
• Shipping charges (original and return) are non-refundable and the responsibility of the customer
• Return shipping costs are the customer’s responsibility. Our system will provide a return label, the cost will simply be deducted from your refund for convenience.

🔄 Start a Return

To start your return:

Please send us an email to pull3046@gmail.com. Returns must be initiated within 14 days of delivery and sent back within 5 business days of approval. 

⏳ Processing Time

Once your return arrives, please allow up to 2 weeks for processing.  However, most are processed within a few days. 

Be sure to keep your tracking information for your records!

🏢 Want to return in person? Come see us!

You can drop off your return at our warehouse:

Monday–Thursday | 9am–3pm

6252 Old Cherry Drive, Theodore, AL 36582

💕 Thank you for shopping with us — we’re so grateful for our A&O fam!